These Terms & Conditions ("Agreement") govern your purchase and use of The Calm Toolkit provided by Sarah Masson, trading as sarahmasson.co.uk. By completing your purchase and ticking the acceptance box at checkout, you acknowledge that you have read, understood, and agreed to these Terms.

1. Nature of the Product

The Calm Toolkit is an educational digital product that provides somatic tools, nervous system education, and guided practices to support self-regulation and wellbeing. It is not a substitute for medical, psychological, or psychiatric treatment. Sarah Masson does not diagnose, treat, or prescribe for any condition. You understand that results are individual and depend on your own use of the tools, readiness, and circumstances. No specific outcomes are guaranteed.

2. Product Access

Upon purchase, you receive a personal, non-transferable, non-exclusive licence to access and use The Calm Toolkit content for your own personal learning. Your login details are for you only and may not be shared, resold, or distributed.

You will receive ongoing access to The Calm Toolkit content for the lifetime of the product, allowing you to return to the tools and practices whenever you need them. We reserve the right to update, improve, or modify the content at any time, and to retire the product with reasonable notice.

3. Self-Study Format

The Calm Toolkit is a self-study product. It does not include live calls, one-to-one support, email support, or community access. Your progress depends on your own engagement with the practices and educational content. While the Toolkit provides guidance and structure, the responsibility for applying these tools rests with you.

4. Emotional Processing & Safety

Some of the techniques used (such as somatic awareness, breathwork, and nervous system practices) may bring up emotions, sensations, or memories. This is a normal part of the process. You agree to use the grounding tools provided to restore calm, and to seek additional professional support if you experience distress beyond your capacity to self-regulate.

5. Medical & Scope of Practice Disclaimer

You acknowledge that:

This product is educational and is not medical, psychiatric, or psychological therapy.

Nothing within this product constitutes medical advice, diagnosis, or treatment.

Purchase does not create a therapist-client or practitioner-patient relationship.

You will not stop or alter any prescribed medication or treatment without consulting your healthcare provider.

You are responsible for your own physical and mental health and wellbeing at all times.

Always consult a qualified healthcare professional for any medical or mental health concerns.

If you experience a medical emergency, contact your local emergency services immediately.

6. Fees & Payment

The full price of The Calm Toolkit is payable at the point of purchase. Access is granted immediately upon successful payment.

7. Refunds & Cancellations

The Calm Toolkit is a digital product with immediate access, and all sales are final. No refunds will be given.

By purchasing, you expressly request immediate access to the digital content and acknowledge that, in doing so, you waive your statutory 14-day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, as permitted for digital content supplied immediately with the consumer's consent.

This does not affect your statutory rights in respect of digital content that is faulty or not as described.

8. Intellectual Property

All Calm Toolkit materials, including videos, written guides, practices, exercises, recordings, and downloadable resources, are the intellectual property of Sarah Masson. They are for your personal use only and may not be shared, copied, distributed, reproduced, or used for commercial purposes without prior written consent. You may not create derivative works from any of the materials.

9. Termination

Sarah Masson reserves the right to suspend or revoke access, without refund, if you breach these Terms & Conditions, including sharing, copying, or distributing materials in breach of clause 8.

10. Limitation of Liability

Use of The Calm Toolkit is voluntary and undertaken at your own risk. To the fullest extent permitted by law, Sarah Masson is not liable for any indirect, incidental, or consequential loss arising from use of this product, including any health outcomes or emotional responses. Sarah Masson's total liability is limited to the amount you paid for the product. You accept full responsibility for your own choices, wellbeing, and results.

11. Governing Law & Jurisdiction

This Agreement and all products provided by Sarah Masson are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales, regardless of the purchaser's country of residence. Customers outside the UK acknowledge that they are purchasing voluntarily under UK jurisdiction.

12. Acceptance of Terms

By ticking the box during checkout, you confirm that you have read, understood, and agreed to these Terms & Conditions, and that you consent to immediate access to the digital content, waiving your 14-day cancellation right as set out in clause 7.

Updated July 2026

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